FREQUENTLY ASKED QUESTIONS

Please try again a short time after and if you are still having issues please contact zinodesigners@gmail.com, We can then manage your order manually to make sure you get your order in good time.

Our streamlined buying process will take away all the hassle and stress of buying from brand stores direct, not to mention the huge savings on RRP.

Our online ordering system will ask for all the important information you should submit.

We accept all major credit cards.

Please try again a short time after and if you are still having issues please contact zinodesigners@gmail.com, We can then manage your order manually to make sure you get your order in good time.

Sign in to your account and go to “my account”. On “my account” you can change all your contact information.

Delivery charges are dependent on the shipment requirements. If the products on your order are due to special requirements (for example dry ice) extra fee will be added to the shipment charges. You can see the shipping fees on the checkout process before the payment is made.

If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact Zinodesigners@gmail.com

All the products which are shown on our site are available. Order lead time depends on the products and quantities.

If you have question regarding our online store (ordering, account questions,technical questions),please contact zinodesigners@gmail.com

Our web store is secured with SSL certificate. This means the information you input is encrypted and it will not be available for third parties.